Vamika Securities Services Private Limited is committed to prompt, fair, and transparent resolution of investor complaints and grievances in accordance with applicable regulatory guidelines.
Name: N Rajesh
Email: n.rajesh@vamikawealth.com
Phone: +919884071761
Office Address: F-1 , First Floor "Land Marvel Adithya" No: 145/1, LB Road, Thiruvanmiyur Chennai - 600 041
Complaints or grievances may be submitted through any of the following channels:
| Step | Action | Responsibility | Timeline |
|---|---|---|---|
| 1 | Complaint received and logged | GRO / Office team | Day 0 |
| 2 | Written acknowledgement sent to investor | GRO | Within 3 working days |
| 3 | Investigation and resolution | GRO + concerned partner | Within 7 - 15 working days |
| 4 | Response communicated to investor | GRO | Within 7 working days |
| 5 | If unresolved, escalation to senior partner | Designated Partner | Within 15 working days |
| 6 | Complaint closure and feedback | GRO | Upon resolution |
| Level | Contact | Mode | Timeline |
|---|---|---|---|
| Level 1 | N Rajesh (GRO) | n.rajesh@vamikawealth.com | +919884071761 | Email / Phone / In person | Ack: 3 days Resolve: 7 - 15 days |
| Level 2 | Designated Partner n.rajesh@vamikawealth.com | Email / In person | 14 working days |
| Level 3 | Concerned AMC /PMS Provider | As per AMC/PMS grievance policy | As per their policy |
All complaints received are recorded and reviewed. Appropriate action is taken to address the concern and a response is communicated to the investor.
Complaints are acknowledged and addressed in a timely manner, depending on the nature and complexity of the grievance.
If a complaint is not resolved satisfactorily, it may be escalated internally to the designated authority within the organization.
Investors may also approach the following platforms:
Investors may also contact the respective product provider (such as Asset Management Company or other intermediaries) as per their grievance redressal mechanism.
This grievance redressal mechanism is intended to facilitate fair handling of investor concerns in accordance with applicable regulatory requirements.
Mutual Fund investments are subject to market risks. Please read all scheme-related documents carefully before investing. Past performance is not indicative of future returns.
Vamika Securities Services Private Limited is an AMFI Registered Mutual Fund Distributor (ARN: 74942). We receive commission from Asset Management Companies for the distribution of mutual fund products. Details are available on our Commission Disclosure page.
Risk factors and disclosures for other financial products (if offered) are included in the relevant sections of this website.
Portfolio Management Services are subject to market risks. Please read the Disclosure Document of the PMS provider carefully before investing. Past performance is not indicative of future returns.
Vamika Securities Services Private Limited is NOT a SEBI Registered Investment Adviser. Office: F-1 , First Floor "Land Marvel Adithya" No: 145/1, LB Road, Thiruvanmiyur Chennai - 600 041
Grievance Redressal Officer: N Rajesh | n.rajesh@vamikawealth.com | +919884071761
